🪪 Humanities & IT (技術・人文知識)
Guest Service Associate – Global Contact Center (Reservations)
🏢 Hyatt Hotels Corporation (Global Care Center - Japan)
📍 Tokyo, Japan (Kanto Region)
💰 Salary will be determined based on experience, skills, etc.
募集要項・労働条件
雇用形態
正社員
日本語レベル
N2
必要経験年数
Entry level
英語レベル
None
Visa Status Requirement
🇯🇵 Valid Japan Work Visa Required
求人内容・業務詳細
Role Summary:
Join Hyatt’s central reservation contact center in Tokyo. You will assist travelers based in Japan with booking accommodations across Hyatt properties worldwide, manage loyalty inquiries for World of Hyatt members, and resolve booking questions via phone, email, and chat.
Key Highlights & Benefits:
Healthy Work-Life Balance: Zero night shifts and minimal overtime.
Allowances: Extra pay for national holidays, year-end/New Year shifts, plus monthly language allowances for TOEIC 800+ scorers.
No Hospitality Experience Required: Step-by-step classroom education and paired mentorship provided.
応募条件・求める人物像
Requirements:
Valid working permission in Japan (e.g., Humanities/International Services, Spouse, PR, or unrestricted work permit).
Strong interpersonal communication in Japanese and English.
Passion for customer service, problem-solving, and travel.
[ Apply on Official Hyatt Careers Site ↗ ]