πͺͺ Humanities & IT (ζθ‘γ»δΊΊζη₯θ)
Guest Service Associate β Global Contact Center (Reservations)
π’ Hyatt Hotels Corporation (Global Care Center - Japan)
π Tokyo, Japan (Kanto Region)
π° Salary will be determined based on experience, skills, etc.
Working Requirements & Conditions
Employment Type
Full-time Employee
Japanese Level
N2
Experience Required
Entry level
English Level
None
Visa Status Requirement
π―π΅ Valid Japan Work Visa Required
Job Description & Duties
Role Summary:
Join Hyattβs central reservation contact center in Tokyo. You will assist travelers based in Japan with booking accommodations across Hyatt properties worldwide, manage loyalty inquiries for World of Hyatt members, and resolve booking questions via phone, email, and chat.
Key Highlights & Benefits:
Healthy Work-Life Balance: Zero night shifts and minimal overtime.
Allowances: Extra pay for national holidays, year-end/New Year shifts, plus monthly language allowances for TOEIC 800+ scorers.
No Hospitality Experience Required: Step-by-step classroom education and paired mentorship provided.
Requirements & Profile
Requirements:
Valid working permission in Japan (e.g., Humanities/International Services, Spouse, PR, or unrestricted work permit).
Strong interpersonal communication in Japanese and English.
Passion for customer service, problem-solving, and travel.
[ Apply on Official Hyatt Careers Site β ]
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